Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Inside Sales Representative to join our team of professionals for a Monday - Friday, day shift role.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

As a critical and meaningful role within the Richelieu organization, the Inside Sales Representative-Board and Panels is primarily responsible for inside sales development for a portion of our local sales region.  This person will represent Richelieu products, primarily serving the cabinet-making industry.

• Assist Richelieu customers by phone, email, and in person at our local branch showroom; research and place orders for our building materials products 
• Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
• Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes 
• Work closely with outside sales representatives with customer orders and quotes; research pricing and availability for various items in multiple product categories
• Research product solutions for customers to solve field-project issues 
• Maintain and uphold Richelieu's Five Core Values while striving to achieve and surpass our company's sales objectives
• Hours of operation are Monday to Friday, day shift only
• Position may require lifting/pushing/carrying items up to 50 pounds

What We Are Looking For 

• Experience working with wood, plywood, and/or other board products preferred
• Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials experience is helpful
• Prior retail, inside sales, or customer service experience 
• Developed customer service, problem-solving, and project management skills 
• Team-oriented, shows initiative 
• Strong sense of drive and creativity 
• Experience using Word, Excel, and basic Outlook systems.  AS400 experience is helpful, but is not required
• Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks

Compensation and Benefits

• Total annual earnings (base pay + commission) potential for the first 1-2 years is estimated to be approximately $75,000 - $105,000 (with no cap on commissions; total earnings will likely increase over time)
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Paid vacation, holidays, and sick days
• Company discount program available

We are an equal opportunity employer.